
Create your personal account and enjoy an exclusive and customised online shopping experience. Find related and similar companies as well as. Enjoy the updated designs and exclusive features while keeping up to date with all the latest new arrivals, trending fashions, footwear and accessories for women and men. Discover the latest fashion trends in womens new shoes, clothes and accessories for Fall/Winter 2021 at Massimo Dutti: elegant boots, coats and jackets. View Massimo Dutti (location in Galicia, Spain, revenue, industry and description. Very disappointed in your lack on environmental consideration and allowing an item 2 wasted journeys when it will 100% be cancelled. Discover the collection from Massimo Dutti on our new app.

Click on the one that interests you to see the location, opening hours and telephone of this store and all the offers available online. I was told that I will only be refunded when the other item has been delivered? Can you tell me why this is the case, why are you keeping my money when you have no intention of sending the item? I am very disappointed in Massimo Dutti’s lack of customer service and efficiency in not refunding the customer immediately you state you are not going to send an item. Find all Massimo Dutti shops in Montreal.

I then asked about my refund, as you have said one item is “faulty” I would expect to be refunded immediately as I am never going to receive this item. I was told it is not possible, it will be sent regardless. I pointed out that it would save you 2 journeys, packaging and staff time to cancel this now, before it is sent and not to waste the packaging and the travel and save its impact on the environment, in addition to saving the time for your staff at the Grafton st store to take the order in, log it, only to have to send it back to your warehouse. Anyway I have been onto you customer service chat to cancel the remaining item only to be told that it is packed up and ready to be sent. This is very unusual and I have never heard of a company doing this before. 3 ½ weeks later you sent me the below email, to identify one item as “faulty”.

I placed an order on the 22nd June for 2 shirts to be collected in store. Inditex continued to enter new international markets. Lack of honesty and environmental consideration The Pull and Bear chain was launched in 1991 as well as buying a 65 stake in the Massimo Dutti Group.
